Cloud Maintenance & Service Management

Manage your elevator maintenance and field service operations from a single hub

Control periodic maintenance, fault calls, inspection tag compliance, and financial records with a modern web dashboard and technician mobile app.

Rapid onboarding and data migration assistance
Illustrative interface.
WEB + MOBILE Management console and technician app
QR CODES Verifiable physical maintenance
TAG TRACKING Inspection compliance monitoring
COLLECTIONS Contract renewal and dues ledger
F01 — Problem

The Operational Cost of Manual and Paper-Based Tracking

Paper work orders, disjointed chat groups, and desktop spreadsheets expose your service business to regulatory fines and customer disputes.

01

Lost paper forms and lack of verifiable maintenance proof

Paper checklists pinned to elevator controllers get lost or damaged over time. During municipal audits or breakdowns, verifying whether a technician was on-site is difficult, damaging customer trust.

02

Emergency calls scattered across messaging apps and personal phones

Urgent breakdown requests come in across multiple channels. Dispatchers struggle to track which technician is en route, response times, or replaced parts in real time.

03

Contract expirations and recurring dues forgotten in spreadsheets

As portfolios grow to hundreds of units, tracking renewal milestones and outstanding balances in Excel becomes untenable, resulting in cash flow delays and unbilled work.

F02 — Features

Integrated Modules for Office and Field Teams

Built specifically for elevator service companies to eliminate field administrative burdens and give office staff complete portfolio visibility.

Field Operations

F-01

QR Code Maintenance Tracking

Technicians scan cabin and machine room QR codes to initiate inspection. Work sessions are stamped with verifiable GPS and timestamps.

F-02

Digital Signed Maintenance Forms

Eliminates paper forms and printing costs; records building supervisor signatures immediately upon checklist completion.

F-03

Photographic Breakdown Records

Technicians upload clear photographs of damaged parts directly from mobile devices, providing visual proof for replacement approvals.

Central Operations

F-01

Technician Route & Task Management

Map-based route planning reduces transit times and fuel consumption while tracking active, en-route, and completed jobs in real time.

F-02

Periodic Inspection Tag Tracking

Automated reminders alert service teams of rectification deadlines for red and yellow tags, preventing legal penalties.

F-03

Modernization & Parts Quotations

Building managers receive digital approval links for replacement parts; accepted quotes automatically update work orders.

Finance & Accounts

F-01

Contract, Account & Dues Management

Consolidates upcoming collections, overdue balances, and contract renewal dates on a unified dashboard.

F-02

e-Invoice & e-Archive Integration

Coming Soon

Automates tax authority compliant invoicing directly from verified maintenance logs via licensed integrators.

Client Relations

F-01

Building Manager Portal

Provides transparent service verification, significantly cutting down phone calls and building lasting customer trust.

F-02

WhatsApp & SMS Breakdown Alert

Coming Soon

Relieves dispatch load by routing incoming resident notifications directly to on-call technician task queues.

F03 — Workflow

5-Step Verified Maintenance Workflow

A standardized, transparent process from initial QR check-in to digital sign-off and instant report delivery.

  1. 01

    Scan Cabin QR

    Technician scans the unique QR code inside the cabin and machine room; timestamps and coordinates are locked.

  2. 02

    Complete Checklist

    Step-by-step statutory safety and maintenance checks are completed offline or online on mobile.

  3. 03

    Add Photos & Notes

    Worn parts or mechanical defects are photographed on-site and attached directly to the work ticket.

  4. 04

    Capture Signature

    Building manager reviews completed checks and signs directly on the technician mobile screen.

  5. 05

    Send Digital Report

    Signed PDF maintenance documentation is emailed immediately to management and archived centrally.

F04 — Solutions

Engineered for Industry Stakeholders

A shared collaborative platform connecting maintenance workshops, modernization contractors, and property supervisors.

F05 — Regulatory Guide

Periodic Inspection Tag System and Statutory Deadlines

Official statutory definitions and rectification obligations for labels issued by accredited Type-A inspection bodies.

Periodic Inspection Tag Colors and Statutory Procedure Table
Inspection Tag Regulation Definition and Meaning Mandatory Next Steps for Service Firm
Green Information Tag Impeccable / Compliant: Indicates no risk to life safety or property. Routine monthly maintenance continues normally until next annual control.
Blue Information Tag Slightly Defective: Non-critical items not directly threatening user safety. Identified issues must be remedied within 12 months prior to next periodic test.
Yellow Information Tag Defective: Significant risks affecting operational safety identified. Rectification and follow-up inspection mandatory within 120 calendar days.
Red Information Tag Unsafe: Imminent danger to passenger safety; elevator must be sealed. All critical issues must be resolved within 60 days to reinstate green status.
F06 — Comparison

Traditional Tracking Methods vs. Cloud Management

Comparing manual paper and messaging habits against an integrated cloud platform.

Comparison of Traditional Methods with Cloud Elevator System
Process / Area Traditional Method (Paper, Excel, Messaging) Elevator Tracking System (Cloud SaaS)
Maintenance Proof ✘ Vulnerable paper slips pinned to bulletin boards that easily get lost or damaged. ✓ Tamper-proof QR code scans, GPS coordinates, and on-screen digital signatures.
Technician Dispatch ✘ Phone calls and verbal end-of-day debriefs with zero real-time field visibility. ✓ Live map-based routing, instant job assignment, and dispatch status tracking.
Breakdown Calls ✘ Unorganized messages in group chats with overlooked resident notifications. ✓ Direct QR-based incident reporting notifying on-call technicians immediately.
Tag Deadlines ✘ Manual wall calendars risking 60-day or 120-day statutory expiry fines. ✓ Automated countdown alerts ensuring prompt defect resolution before reinspection.
Billing & Ledgers ✘ Disorganized Excel files prone to calculation errors and late collections. ✓ Building-specific automated balance ledgers and one-click invoice generation.
Data Security ✘ Local workstation spreadsheets vulnerable to accidental loss or ransomware. ✓ ISO 27001-certified cloud infrastructure with automated encrypted daily backups.
F07 — Pricing Model

Tailored Proposals Based on Your Elevator Portfolio

Transparent, scalable pricing with no hidden fees or inflexible package locks.

Elevator Tracking System operates with a transparent, scalable pricing structure tailored to every business size. You never pay for idle capacity; you scale strictly according to the active units under maintenance and the specific modules you activate.

During our initial consultation, we assess your team structure, technician routing, and historical data to provide a transparent, written quotation.

Key Proposal Factors

  • Total active elevators under maintenance
  • Back-office and field technician user count
  • Optional advanced modules (e-Invoice, WhatsApp alert)
  • Bulk database import and initial setup assistance
  • Custom reporting and ERP integration workflows
Flexible Annual or Monthly Invoicing
F08 — FAQ

Frequently Asked Questions

Key questions regarding system deployment, field technician adoption, and regulatory compliance.

What is an elevator tracking system and what purpose does it serve?

An elevator tracking system is cloud-based software that allows elevator maintenance and service companies to manage inspections, breakdown tickets, periodic inspection dates, and accounts receivable in one central place. It replaces paper checklists and fragmented messaging apps with automated operational control and verifiable service logs.

How do technicians submit checklists in basements or machine rooms without internet?

The technician mobile application provides full offline functionality. Technicians can scan QR codes, fill checklists, and capture signatures even without cellular service; data syncs automatically to the central dashboard once connectivity resumes.

How does QR code verification work, and who provides the tags?

The system generates unique, tamper-proof QR identifier codes for every elevator and provides print-ready templates directly from the management console. Technicians scan these tags inside cabins and machine rooms using their smartphone cameras to authenticate their physical presence.

Can we import our existing customer records and elevator inventory from Excel?

Yes, your building lists, elevator serial numbers, and customer balances can be imported in bulk using standardized Excel spreadsheets. Our onboarding specialists provide hands-on assistance during data migration to ensure a smooth transition.

How is the software pricing determined?

Pricing is based transparently on the active number of elevator units in your maintenance portfolio and any additional modules you choose. Scalable tiers accommodate operations from independent contractors to large enterprise service providers.

How do building supervisors access maintenance reports and service histories?

Upon service completion, building managers receive digital report links via SMS or email; they can also view historical records and label statuses via the manager portal. Supervisors do not require complex accounts; access is authenticated securely via one-time magic links.

Where is our data stored and does it comply with privacy regulations?

All data is stored in ISO 27001-certified cloud data centers located in Turkey, encrypted end-to-end and strictly adhering to statutory privacy laws (KVKK/GDPR). Automated daily backups and multi-factor authentication prevent unauthorized access.

Is electronic invoice generation available within the platform?

Direct electronic tax invoicing for completed maintenance and approved revisions is currently in active development on our product roadmap and will launch shortly. In the interim, external invoices can be cross-referenced within the receivables module.

Industry Regulations and Field Guides

F09 — Contact

Schedule a Guided Product Demonstration

Fill out the form below to preview the platform configured for your portfolio size and receive a custom proposal.

What to expect in the demo

  1. 1
    Needs Assessment

    A 15-minute consultation to review your team structure and workflow.

  2. 2
    Live System Demo

    A customized walkthrough tailored to your elevator portfolio size.

  3. 3
    Written Proposal

    A transparent written quote and optional data migration timeline.

Asansör Takip Sistemi Osmanlı Blv. No:11, Aeropark, Yenişehir Mah. Pendik / İstanbul 0850 885 09 55
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Digitize your portfolio and keep field compliance completely on track